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Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through our websites (www.musturf.com.au, shop.musturf.com.au, and any other derivative of domain musturf.com.au) (Site) or directly from you. 

Please read this Privacy Policy carefully.  Please contact us if you have any questions.   

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.  

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of our Site(s) or any products and services offered on it.



1.  Type of Information Collected

Personal Information - The type of Personal Information we collect is set out explicitly throughout our website(s). If we receive your Personal Information from third parties, we will protect it as if you had provided it directly to us and as set out in this Privacy Policy.

Use of Website(s) - We may also collect information on your access and use of our website(s). 

 

2.  Collection & Use of Information

We collect and use this information for the purposes of contacting and communicating with you, for internal record-keeping, and for marketing.

 

3.  Disclosure of Personal Information

We may disclose Personal Information for the purposes only of providing our products and services to you, and as required by law. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding the handling of your personal information.

 

4.  Access To & Correction of Personal Information

Access - Under certain circumstances as set out in the Privacy Act 1988 (Cth), you may request details of the Personal Information that we hold about you. All requests must be via email addressed as follows:

Email: info@musturf.com.au
Subject: Privacy Officer - Personal Information Access Request

An administrative fee may be payable for the provision of information. Under certain circumstances as set out in the Privacy Act, we may refuse to provide you with information that we hold about you.

Correction - We rely in part on you advising us when your Personal Information changes. If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us via email addressed as follows:

Email: info@musturf.com.au
Subject: Privacy Officer - Personal Information Correction Request

We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

 

5.  Complaints About Breach

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please immediately contact us via email:

Email: info@musturf.com.au
Subject: Privacy Officer - Privacy Breach

We will respond to any request within a reasonable time. We will endeavour to promptly correct any breach made by us.

 

6.  Email Unsubscribe

To opt out (unsubscribe) from any or all of our email types, please use the 'unsubscribe' link on any relevant email we have sent you. 

If you find for any reason that has not worked, firstly, we apologise, and secondly, we ask you to please contact us via email advising what correspondence you'd like to unsubscribe from:

Email: info@musturf.com.au
Subject: Privacy Officer - Unsubscribe

We will respond to any request within a reasonable time and endeavour to promptly unsubscribe your email address from the correspondence you've requested to opt-out of.

 

he type of Personal Information we collect is set out explicitly throughout our website(s). If we receive your Personal Information from third parties, we will protect it as if you had provided it directly to us and as set out in this Privacy Policy.

 

7.  Storage & Security

We are committed to ensuring that the information collected is secure. 

 

8.  Questions & Notices

For any questions or notices, please contact us at:

Musturf Pty Ltd
ABN: 20 623 950 167
Email: info@musturf.com.au